Please read our full Terms and Conditions (Which includes the General Terms and Conditions of Use, Membership Terms and Subscriber Terms) and Privacy Policy. The most commonly requested information is summarised below.

Your information

What will you do with my email address?
We take your personal information very seriously - our focus is to use your email to inform you of our great deals every day.

You'll receive information about our GrabOne deals in your inbox daily, and occasional alerts relating to any purchases you make through the GrabOne website. Your email address will not be disclosed to any third party. Our Privacy Policy and Subscriber Terms provide full disclosure, please read over these.

All information will be stored and processed pursuant to the Data Protection Act 1998

What will you do with my credit card and billing information?
Credit card and billing information is obtained from you via a Secure Socket Layer connection (SSL), which is fully encrypted. This information and your other personal information will be kept safe and secure. We will store your credit card and billing information and use it to pay for any deals that you purchase (at the time you give us that information and in the future). However, if you do not want us to store this information, please let us know at the time you enter these details (you will have the ability to do this on our payment page at the time you enter this information).


Can I return my GrabOne Coupon?
Once you have purchased a deal you are committed to the transaction and your credit card will be charged immediately following confirmation of the deal. Except where we are required to under law or in relation to our GrabOne Promise, we do not give refunds or allow exchanges.

What if the business for my GrabOne Coupon closes down or does not honour my GrabOne Coupon?
If a business that is supposed to provide goods or services to you under a deal closes down, or if that business does not honour your GrabOne Coupon, we'll make sure you get your money back. Please refer to the GrabOne Promise for the specific terms that apply.